Coronavirus (COVID-19)

Updates on council services, health advice, and support available for residents and businesses.

COVID-19 - Free parking for NHS staff, social care staff, charities and volunteer groups

All NHS staff, social care staff, charities and volunteer groups can apply for a free permit in all our surface level car parks and on-street pay and display parking bays. The scheme is not currently open to people who aren't working in one of these roles.

In the application, we will ask for proof of your work. Valid proofs are:

  • letter of confirmation/employment
  • authorised ID badge/card

Accepted file formats are jpg, png and pdf.

Apply for parking

On-street parking bays are located in Wood Street and Market Square in Old Town, and Commercial Road, Harding Street and Sanford Street in the town centre.

This scheme does not include barrier-controlled car parks, yellow lines, limited waiting or loading restrictions.

All permits will expire on 31 August 2020. However, if the pandemic requirement goes past this date, permits will renew automatically for another set period. Any renewal email will come from Please check your junk or spam folder.

This is a digital permit issued through our permit provider, MiPermit. Once an application has been submitted, we will process your request within 48 hours, excluding weekends. You will be notified by email when the digital permit has been created. Once the permit has been created, nothing needs to be displayed within the vehicle, because it is a digital permit. 

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