Please note: We are currently working to deliver all garden waste subscription stickers as soon as possible, this is unlikely to be before 1 April 2020.
Please only let us know if you have not received your sticker by the end of April.
Garden waste can either be composted at home, collected from your home on an optional, paid-for basis or taken to the household waste recycling centre (HWRC).
A fortnightly garden waste collection subscription costs £50 per bin, per year.
We collect garden waste in wheelie bins or sacks that are supplied by us. The wheelie bins have green lids (the bins themselves may be green or black) and the sacks are green. These should be placed at the nearest point of your property to the highway by 6.30am on your collection day.
You can find the collection day for your area using our online calendar.
We provide subscribers with a 240L bin that has a green lid (the bin itself may be green or black). That is unless the subscriber receives blue bags for general household rubbish. In this case, we provide an annual supply of green bags.
Waste should be loose in your bin or bags, not inside any plastic or paper bags or liners. If you use a bin, the lid should be shut flat. Any excess waste left on top or to the side of the bin will not be collected.
If you have a query regarding your garden waste collection or subscription, you can make an enquiry through the garden waste enquiry form.
What should and shouldn't go in
Your garden waste is composted and recycled into environmentally-friendly soil improver. Here’s a quick guide to what should and shouldn’t go in your wheelie bin or sacks:
We will collect garden waste wheelie bins or sacks that meet the requirements stated above. If they don't, we will place a sticker on the bin or sack explaining why we have not collected it.
If a bin or sack has not been collected when you believe it should have been, you should report a missed collection by 12 midnight on the working day that follows the missed collection.
An assisted collection is available for people who are physically unable to take waste containers to the front of their property. If you already receive an assisted collection for your rubbish and recycling, this will automatically be applied to your garden waste collections.