Get help if you can’t take your bins out
We offer an ‘assisted collection’ service for refuse and recycling. This is available to people who are physically unable to transport their wheelie bin, blue sack or recycling to the front of their property and who do not have an able person living in the same home who can assist them with this task.
In order to request an assisted collection, you will initially need to create a 'My Account' using the link below:
Once requested, a member of the Street Smart team will contact you within 10 working-days to undertake an assessment. If after being assessed, you meet the criteria, a collection point will be agreed and collection crews informed.
If you need to report a missed collection, please go to the Missed Rubbish Collection webpage and use the online form.