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Privacy Notices - Electric Vehicle Charging Point (EVCP) Survey Privacy Notice

Introduction

You need to be aware of this Privacy Notice if you are registering your comments in relation to the EVCP survey 2020.

Who is collecting and using your personal data?

Swindon Borough Council is the data controller, which means we decide how your personal data is processed and for what purposes.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

What personal data do we collect?

Swindon Borough Council collects a range of data about you during the EVCP survey process. This includes:

  • Your name, address and contact details, as well as email address and telephone number
  • Your views on electric vehicle ownership and purchase, and the location of electric vehicle charging points
How do we process your personal data?

Swindon Borough Council complies with its obligations under the GDPR by

  • keeping personal data up to date
  • by storing and destroying it securely
  • by not collecting or retaining excessive amounts of data
  • by protecting personal data from loss, misuse, unauthorised access and disclosure
  • and by ensuring that appropriate technical measures are in place to protect personal data
Why do we need your personal information?

We may need to use some information you have provided:

  • To register your comments on a proposed Electric Vehicle Charging Point in your area
  • To contact you about your comments in order to update you on the progress of the installation
  • To seek to address any concerns you have raised in your response
  • For statistical analysis and evaluation of the responses to the EVCP survey
  • A summary of anonymised comments in relation to the survey may be made public on the council website and in publicly available reports prepared as part of the council decision making process
How the law allows us to use your information?

There are a number of legal, legitimate or lawful reasons why we need to collect and use your personal information. Generally we collect and use personal information in circumstances where:

  • you have entered into a contract with us
  • it is necessary to perform our statutory duties
  • it is necessary to protect someone in an emergency
  • it is required by law
  • it is necessary for employment purposes
  • it is necessary to deliver health or social care services
  • you have made your information publicly available
  • it is necessary for legal cases
  • it is to the benefit of society as a whole
  • it is necessary to protect public health
  • it is necessary for archiving, research, or statistical purposes
  • you, or your legal representative, have given consent

If we have consent to use your personal information, you have the right to remove it at any time. If you want to remove your consent, contact DataProtection@Swindon.gov.uk and tell us which service you are using so we can deal with your request.

Who do we share your information with?

We use a range of organisations to either store personal information or help deliver our services to you. Where we have these arrangements there is always an agreement in place to make sure that the organisation complies with data protection law.
We will often complete a Privacy Impact Assessment (PIA) before we share personal information to make sure we protect your privacy and comply with the law.

How do we protect your information?

We will do what we can to make sure we hold records about you (electronically) in a secure way, and we will only make them available to those who have a right to see them.
Examples of our security include:

  • Encryption, meaning that information is hidden so that it cannot be read without special knowledge (such as a password). This is done with a secret code, or what is called a 'cypher'. The hidden information is said to then be 'encrypted'.
  • Controlling access to systems and networks allows us to stop people who are not allowed to view your personal information from getting access to it.
  • Training for our staff allows
How long do we keep your personal information?

If given, your personal information will only be retained for the duration of the EVCP project.  We anticipate EVCP infrastructure will be installed by 31/03/2022, when all data relating to the residents that respond to the survey will be deleted / destroyed.

What you can do with your information?

The law gives you a number of rights to control what personal information is used by us and how it is used by us.You can ask for access to the information we hold on you. We would normally expect to share what we record about you with you whenever we assess your needs or provide you with services.

However, you also have the right to ask for a copy of all the information we have about you and the services you receive from us. When we receive a request from you in writing, we must give you access to everything we have recorded about you, however, we cannot let you see any parts of your records that contain: 
• confidential information about other people
• data a professional thinks will cause serious harm to you or someone else’s physical or mental wellbeing; or
• if we think that giving you the information may stop us from preventing or detecting a crime.

This applies to personal information that is in both paper and electronic records. If you ask us, we will also let others see your record (except if one of the points above applies). If you cannot ask for your records in writing, we will make sure there are other ways that you can. If you have any queries about access to your information contact DataProtection@Swindon.gov.uk.

You can ask to change information you think is inaccurate. You should let us know if you disagree with something written on your file. We may not always be able to change or remove that information but we will correct factual inaccuracies and may include your comments in the record to show that you disagree with it.

You can ask to delete information (right to be forgotten).In some circumstances, you can ask for your personal information to be deleted, for example: 
• Where your personal information is no longer needed for the reason it was collected in the first place.
• Where you have removed your consent for us to use your information and where there is no other legal, legitimate or lawful reason for us to keep it.
• Where there is no legal reason for the use of your information.
• Where deleting the information is a legal requirement.

Where your personal information has been shared with others, we will do what we can to make sure those using your personal information comply with your request for erasure. Please note that we cannot delete your information where:
• we are required to have it by law
• it is used for freedom of expression
• it is used for public health purposes
• it is used for, scientific or historical research, or statistical purposes where it would make information unusable
• it is necessary for legal claims
You can ask us to limit what we use your personal data for. You have the right to ask us to restrict what we use your personal information for where:
• you have identified inaccurate information, and have told us of it
• where we have no legal reason to use that information, but you want us to restrict what we use it for rather than erase the information altogether.

When information is restricted, it cannot be used other than to securely store the data and with your consent to handle legal claims and protect others, or where it is for important public interests of the UK. Where restriction of use has been granted, we will inform you before we carry on using your personal information.

You have the right to ask us to stop using your personal information for any council service. However, if this request is approved this may cause delays or prevent us from delivering that service to you. Where possible we will always seek to comply with your request, but we may need to hold or use information because we are required to by law.

You can ask to have your information moved to another provider (data portability).You have the right to ask for your personal information to be given back to you or another service provider of your choice in a commonly used format. This is called data portability. However, this only applies if we are using your personal information with consent (not if we are required to by law) and if decisions were made by a computer and not a human being. 

It is likely that data portability will not apply to most of the services you receive from the Council. You can ask to have any computer made decisions explained to you, and details of how we may have 'profiled' you. You have the right to question decisions made about you by a computer, unless it’s required for any contract you have entered into, required by law, or you have consented to it.

You also have the right to object if you are being 'profiled'. 'Profiling' is where decisions are made about you based on certain things in your personal information. For example, your health conditions. If the Council uses your personal information to profile you, in order to deliver the most appropriate service to you, you will be informed.

If you have concerns regarding automated decision-making, or profiling, please contact our Data Protection Officer who will be able to advise you about how we are using your information. 

Main privacy notice

You are viewing the Privacy Notice for EVCP Survey.

Read the main Privacy Notice