On this page: Information about Road Gritting and Saltboxes, including how to report a problem.
Roads - Gritting
Description of Service
Selected routes throughout the Borough of Swindon are gritted and salted whenever there is a likelihood of the road surface temperature falling to freezing.
These routes have been designated as ‘A’ and ‘B’ routes. The ‘A’ routes generally include ‘A’ and ‘B’ classification roads and also major bus routes. The ‘B’ routes include lesser classification roads. Follow the link to view a map showing the Gritting Routes within the Borough of Swindon.
We automatically commence the process of treating the roads when bad weather is expected. If, however, you are concerned about a particular problem where there is a danger public safety, please contact the StreetSmart Team.
Overall, we treat almost 400 km of the 815 km of roads within the Borough of Swindon. Although we may not treat every road, you should never be very far from a treated road.
We regularly keep in touch with the weather forecasting services to keep abreast of changing weather conditions. Our operational staff are on-call 24 hours a day, 7 days a week so that they can swing into action immediately when adverse weather conditions are forecast.
Description of Service
Salt bins are placed strategically at well over 200 locations in and around the Borough of Swindon. These are for use by local residents who can use the salt to help make their local roads and pavements safer during freezing weather conditions.
We cannot place them everywhere but do try to locate them in hilly places and at sharp bends in the road.
If a salt bin near you becomes empty or damaged, or if you feel there would be benefit to having a bin in a new location, please let us know.
We replenish salt stocks periodically and will normally respond to requests for replenishment within 10 working days, sooner if the absence of the salt is likely to cause an immediate danger.
The time involved in repairing, placing or installing salt boxes will vary depending on the nature and extent of damage and the lead times for components from suppliers.
Reporting a Problem
If you consider the issue an emergency or potential hazard, please call Swindon Direct on 01793 445501 (Monday to Friday 8.00am-8.00pm, Saturday 9.00am-1.00pm) or on 01793 466453 at all other times.
Otherwise, you can report a problem to us in any of the following ways:
By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct
In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct