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Concessionary Travel

Concessionary Travel Scheme 2008-09

This page is about the New National Bus Concession or Mobility Vouchers for older or disabled people. Please read it carefully before making an application.

Who Qualifies for Concessionary Travel

If you are a permanent resident in the Borough of Swindon and fall into one of the following groups, you may be entitled to concessionary travel:

What are my Options?

There are two options of getting help with the cost of transport. You can only choose one option. You cannot change your chosen option unless your circumstances change significantly.

Blind Person's Bus Pass

For people who are registered Severely Sight Impaired (Blind) a Blind Persons' Bus Pass is also available. The Blind Persons application form is available as a downloadable pdf file:

Blind Person's Concessionary Travel Application Form (26Kb)

Limits of Use

Option 1 cannot be accepted before 9.30am Mondays to Fridays. You may however use your Bus Pass at any time on Saturdays, Sundays and bank holidays.

It can also be used on Service 23, 9.20am from Stratton Park and on the Flexibus.

Flexibus is a daily bus service (Mondays to Fridays) following a semi-fixed route, serving Highworth, the North Swindon Centre (Orbital Retail Park) and Swindon Town Centre from the following places – Sevenhampton, Stanton Fitzwarren, Hampton, Hannington and Castle Eaton. It can only be used by people who do not have access to other transport. The service must be pre-booked in advance on 01793 617828. Operated by Swindon Dial a Ride on behalf of Swindon Borough Council.

Option 2 can be used to travel at any time.

Companion Allowance

If you are unable to travel without assistance, you may be able to apply for a companion allowance. For more details please telephone Swindon Direct on 01793 445500.

Other Information

From 1 April 2003, men aged 60 years and over are eligible to apply for concessionary travel

From 1 April 2008, the new National Bus Concession entitles pass holders to travel free off-peak on local buses anywhere in England

Data Protection Act

Swindon Borough Council is under a duty to protect the public funds it administers, and to this end may use the information you have provided as part of this application for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

For further information please see: National Fraud Initiative or contact

Internal Audit Section
Swindon Borough Counci
Civic Offices
Euclid Street
Swindon
SN1 2JH

Under the Data Protection Act you can see your own personal information. For more information please see: Access to Your Personal Information.

For any other queries about Data Protection, please contact:

The Data Protection Officer
Swindon Borough Council
Civic Offices
Euclid Street
Swindon
SN1 2JH

Further Information and Advice

You can also get information at the council offices in:

We have also informed organisations such as Age Concern and the Swindon Coalition of Disabled People, as well as numerous clubs, day centres, and residential and nursing homes, so you may be able to talk about concessionary travel there as well.

An information sheet covering arrangements for the scheme is available as a downloadable PDF file:

Concessionary Travel Information Leaflet (28Kb)

How to Apply

To join the concessionary travel scheme you can either:

Please note: If you apply online or send in your application form, when your pass is ready you will still need to collect it in person (and show your proof of entitlement).

Applying at the Swindon Direct One Stop Shop

You can download the Concessionary Travel Application Form and then apply in person at the Swindon Direct One Stop Shop (please see 'Collecting Your Pass', below).

Application Forms

You can apply using the online application form:

Concessionary Travel Online Application Form

Please note that you will need to attach a photograph to your application.

Alternatively, the application form is available as a downloadable PDF file:

Concessionary Travel Application Form (209Kb).

How to Prove your Entitlement

If you qualify for travel as an older person, you will need to show documentary evidence of both your age and address as follows:

For your age, one of the following:

For your address, one of the following:

To qualify under the disabled categories you must be of fare-paying age, and you will need to provide additional information to support your application.

If you have any of the following, then you qualify for the New National Bus Pass or Mobility Vouchers:

If you do not have any of the above, then please contact Swindon Direct 01793 445500 for more details.

Costs

Please note the council is not liable to reimburse any costs incurred from applicants in proving entitlement.

How to Collect Your Pass

Please collect your pass from:

Swindon Direct One Stop Shop
Wat Tyler House
Princes Street
Swindon
SN1 2JG

(For a map showing the location of the Council buildings, please see our Council Building Guide.)

Tel: 01793 445500 (Monday to Friday 8.00am-8.00pm, and Saturday 9.00am-1.00pm)

Opening Times

Day Opening Times
Monday, Tuesday and Wednesday 8.00am-6.00pm
Thursday 8.00am-8.00pm
Friday 8.00am-6.00pm
Saturday 9.00am-1.00pm
Sunday Closed

Your photograph will be taken at the Swindon Direct One Stop Shop and a pass will be ordered. The photograph will be kept to enable future ID cards to be printed.

Please remember to bring written proof of entitlement with you.

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Swindon Borough Council
Civic Offices, Euclid Street
Swindon, Wiltshire SN1 2JH

Telephone
01793 463000

Email:info@swindon.gov.uk

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