A Public meeting will take place on the 1st July at 6:30pm in the Oaktree School, Priory Road, Park South. All residents are invited to attend for a chance to hear the latest news about the Square and raise any concerns with Mark Walker. If you are unable to attend but wish to speak to someone regarding Cavendish Square, please contact Mark Walker on 01793 464605 or email: mwalker@swindon.gov.uk
The Summer edition of Housing Matters is now available and should already be with you if you are a tenant or leaseholder.
It is available to view on line at: Housing Matters Magazine. Alternative formats are available such as audio tapes and large print. If you wish to have Housing Matters in an alternative format or if you have not yet received your copy, please contact Donna Liggins on 01793 464427 or email dliggins@swindon.gov.uk
Fill in your questionnaires and you too could be a winner!
Are you a new tenant or do you have a repairs questionnaire to fill in? Well make sure you do as each questionnaire we receive is entered into a free prize draw.
We would like your feedback to help us improve our service to you, and you too could be in with a chance to win £20 worth of vouchers.
As of March we increased the amount of Repairs questionnaires we send out to relate to the amount of repairs that are done each month. We appreciate all of your comments and feedback, good and bad, as this is all used to improve our service to you. Every comment or complaint we receive is followed up and put into the prize draw.
Is there a Housing Information Fayre (HIF) coming to an area near you?
Housing Information Fayres are a way for us to meet you where you live to:
The 'fun' part includes a BBQ and soft drinks, and a chance to have a sit down and chat, not only with Council Officers, but also other agencies and local groups such as:
26th June - Toothill Farm, Bodiam Drive. 3pm - 7pm
31st July - Railway Village
21st August - Eldene and Liden
25th September - Pinehurst
For more information, please contact Shelley Slater on 01793 463673 or email: sslater@swindon.gov.uk
Council tenants are getting a better online service thanks to an improved housing website.
The Open Access site means tenants can now view their tenancy information, rent account and also pay their rent online. For further information please visit the Housing Do it Online page.
As soon as tenants set up a username and password, they can access their rent account and check all their details, including balance and payments made. It is also possible to:
Members of Swindon Tenants' Voice and some volunteer tenants tested the site prior to its launch and the feedback was very positive.
Chairman of Swindon Tenants' Voice, council tenant Derek Fry, from Moredon, said: "It's an easy way to keep track of everything. Everyone who I've spoken to about it has been really positive."
The council has also introduced more convenient ways for tenants to pay their rent. Tenants can now pay at any shop, petrol station or other outlet showing the pink Payzone sign, using their existing giro card.
Bernie Brannan, Director of Housing, said: "These improvements are all about making life easier for our tenants. We hope that they will find these additional features more convenient."
We are currently working with tenants from Swindon Tenants' Voice (STV) and Tenants' Association for Sheltered Housing (TASH) at our Property Forum meetings to develop the annual programme of work and 5 year investment plan for the next financial year. This involves prioritising and planning programmes of work to maintain and improve council homes.
In order for us to ensure that we meet and exceed the Government's Decent Homes Standard and improve the environment, we would like to hear from any tenants who would like to have their say.
If you would like to get involved with this very important piece of work or would like to contact us with your views, so that you can influence future programmes of work please contact:
Gerry O'Connor, Housing Property Manager
Tel: Swindon 463452
Email: go'connor@swindon.gov.uk
Do you pay your rent on time? Look after your home and family? Live in peace with your neighbours? Isn’t it time you got something back?
We believe you have the right to peace and quiet, a decent home and a pleasant living environment. It’s easy for us to spend too much of our time, money and effort dealing with difficult tenants, while giving little back to those of you who leave peacefully and contribute to your communities.
We have introduced a reward scheme as a “thank you” to those of you who pay your rent on time and show commitment to maintaining your tenancy in a responsible manner.
There will be one cash payment of £500 and 5 further payments of £100. A draw will run 4 times a year during the rent free weeks.
Keep a clear rent account at all times for the 3 months prior to your free week and also do not breach your tenancy agreement, for example due to anti-social behaviour or the condition of your garden.
We will then automatically enter you into the prize draw.
Providing your rent account is clear during the qualifying period, you will be entered in the draw.
The 5 smaller £100 rewards will be available to tenants who are in arrears and pay in line with a formal arrangement without fail during the qualifying period. However, if you are successful in winning a reward, you will be required to donate £25 of the payment into your rent account to help reduce your arrears. Once your arrears are fully repaid, you will then be eligible for the main reward as well.
If you are in arrears and would like to arrange to clear them or make a formal arrangement so you can join the scheme, please telephone your Neighbourhood Housing Officer on 01793 464811.
Accessibility Guideline Notes
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