Contract Performance/Management

Swindon Borough Council has a duty of care to monitor its performance under Best Value. Suppliers and Contractors are monitored to assess their compliance against the pre-determined performance criteria set out in the contract documentation. The Council is continuously striving to improve its performance and expects its Contractors to do the same.

The Council has dedicated Contract Management officers to provide a client interface for support services that are currently outsourced (i.e. ICT and Revenues and Benefits services).

Contract management officers are responsible for contract monitoring and performance reporting, operating the terms and conditions of contract in the event of service breach and, where appropriate, to support audit inspections.

Details of Service

The dedicated Contract Manager will, with the Corporate Procurement Team, provide advice and guidance to ensure:

• The Council meets its contractual obligations
• The Council achieves value for money for all contractual investment made by the Council
• To establish good practice guidelines for Contract Management processes that can be hosted on the Council’s website/intranet

The internal service will operate to ensure the Council meets its contractual obligations.

Advice and guidance is available to external partners such as schools, local community and voluntary organisations.

Eligibility:

• All internal departments of the Council
• Partner organisations such as schools, community and voluntary groups located in the geographical boundary of Swindon

Contact

Corporate Procurement Team
Swindon Borough Council
Wat Tyler West 3rd Floor
Beckhampton Street
Swindon
Wiltshire
SN1 2JG