Are you a young person or parent/carer responsible for a young person, in touch with, or under the care of Swindon Borough Council? Are you worried or unhappy about something?

If you are worried or unhappy about something it’s important to talk to people to tell them how you feel otherwise it’s difficult for people to realise that you’re unhappy.

There are a number of choices you can make. You can talk to:

• Family and friends;
• Your teacher;
• Your social worker;
• Your foster carer;
• Your key worker;
• The manager of the home.

It’s helpful to talk and can often stop a small concern becoming a big problem. However, if you have tried to talk to someone close to you about what is worrying you, or making you unhappy, and this has not helped to solve your problem, or if you don’t think there is anyone close to you who you can talk to, here is what you can do:

Make a Complaint Online

Your Comments Count online form

Contact

Interim Complaints Manager
Room 2.3
Sanford House
Sanford Street
Swindon
SN1 1QH

Tel: 01793 463302
Email: youngpeoplescomplaints@swindon.gov.uk