Swindon Adult Social Care and The Great Western Hospital

Swindon Adult Social Care and The Great Western Hospital (TGW) work very closely together to ensure that patients are discharged safely and are able to return to normal life as quickly as possible.

We are able to provide extra support to older people, disabled people (aged over 18 years), people with injuries or illnesses and Carers.

This extra support can be provided in many ways.

We will try as far as possible to meet your specific needs. We will also arrange for an interpreter or other communication support if this is needed.

What type of help can I receive?

• Temporary help to regain your independence or longer term help to ensure that you continue to manage as independently as possible.
• Help to care for someone you are looking after at home.
• Physiotherapy to ensure that you are able to mobilise as safely as possible.
• Occupational Therapy to ensure that you are able to undertake daily living activities such as managing your personal hygiene or preparing meals. They can also provide equipment to you at home.
• Social Work to ensure that you receive any community care services you need and are eligible for. This could include care in your home and Community Meals.
• Ongoing support from Health professionals such as your GP, District Nurse or Specialist Nurse so that you are able to safely manage any ongoing health problems at home.

How do I ask for this help?

There are a number of ways that you can ask for help:

• Talk to the Doctors or Nurses in A&E, Acute Assessment Unit or the main wards at TGW if you have any concerns about how you will manage when discharged home. They will talk to the appropriate professionals such as a Social Worker, Occupational Therapist or Physiotherapist.
• If you had a Social Worker already working with you before your admission to hospital then ask to talk to them.
• If you are coming into hospital for planned surgery discuss with your GP or District Nurse prior to your admission about extra help that you may need after your surgery. They can then help you plan ahead.
• Care Line
  
  Tel: Freephone 0800 085 66 66
  
  A local Swindon service for older people, adults with physical disabilities, and Carers. Care Line is run by Swindon Adult Social Care in order to provide the public with information and to respond to requests for help.
  
  (See also: Care Line.)

Useful Contacts

For information or help about being discharged from hospital please contact the Swindon Adult Social Care and Health professionals mentioned in this leaflet.

Additional contact details of local Adult Social Care Teams and Voluntary Agencies, which may also be of help to you:

The Swindon Carers Centre

Tel: 01793 531133

Red Cross Home from Hospital Service

Tel: 01793 646376

Age Concern

Tel: 01793 692166

The Community Team for People with a Learning Disability

Tel: 01793 466712

The Mental Health Team for Adults Under 65 Years of Age

Tel: 01793 437562

Department of Old Age Psychiatry for Adults Over 65 Years of Age

Tel: 01793 327800

Ridgeway Care & Repair (Swindon)

Tel: 01793 490308

Your views

We would welcome your comments. If you would like to give us your thoughts and ideas about this information or other Adult Social Care publication please contact:

Customer Liaison Officer
Tel: 01793 463496
E-mail: yourcommentscount@swindon.gov.uk

Printed Leaflet

The information contained in this web page is also available in a printed leaflet. If you would like copies of this leaflet, or the same information in another format, please contact:

Customer Services
Tel: 01793 445500

The leaflet is also available as a downloadable pdf document:

Being Discharged from Hospital