Drains, Inspection Covers and Frames

Description of Service

Inspection and repair of damaged drains, inspection covers and their frames on all public highways, including:

• Roads and highways
• Cycleways
• Backways.
• Pavements and footpaths

Service Levels

Please note that not all drains, inspection covers and frames are the responsibility of Swindon Borough Council. Whenever a problem is reported however, one of Swindon Borough Council’s Highway Inspectors will visit the site to establish the ownership of the item and arrange for it to be made safe as appropriate.

How to Report a Problem

You can report a problem to us in a number of ways:

• Use the online facility to report a problem with a drain, inspection cover or frame.
  
  
• By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.
  
  
• In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.