Service Details

Swindon Borough Council is responsible for maintaining around 2500 kilometres of public highways, comprised of:

• Road and carriageways
• Footpaths and pavements
• Cycleways
• Backways.

Regular inspections of these are undertaken by trained Highway Inspectors and any defects found are programmed for repair.

Although the regular inspections capture most of the defects that occur, sometimes deterioration or damage occurs between inspections. As such we would like you to let us know if you notice any defect so that an ad-hoc inspection and remedial work can be carried out.

To Report a Problem

If you consider the problem to be immediately dangerous, please telephone the StreetSmart team at the Swindon Direct Contact Centre on:

• 01793 445501 (Monday to Friday 8am to 8pm; Saturday 9am to 1pm)
• 01793 466453 (All other times).

Otherwise, please report damage or defects by following the links below:

Roads and Highways Maintenance
Damage to public roads, cycleways and backways.

Drains, Inspection Covers and Frames
Missing or broken inspection and drain covers and their frames.

Blocked Gullies and Watercourses
Highway drainage, blocked roadside gullies and blocked watercourses

Pavements and Footpaths
Damaged or uneven footpaths and pavements, including missing or broken paving slabs.

Potholes
Minor damage and smaller holes in public roads, footpaths, pavements, cycleways and backways.

Road Signs
Damage to signage such as broken traffic and directional signs, boundary signs.

Street Furniture
Repair or replacement of street furniture such as street seats, cycle stands, barriers and railings.

Road Markings
Maintenance of road markings such as cats eyes, double yellow lines and junction markings.

Street Lighting
Maintenance and repair of faulty street lighting, illuminated bollards and other illuminated signage.

Winter Services
Gritting, salt boxes, tips for driving in winter conditions.

Other
Please report any problems that you feel do not fit into the above categories.