Description of Service

Maintenance and repair of damaged, missing or vandalised:

• Car Park Name Plates
• Traffic and directional signs
• Warning signs
• Tariff signs
• Regulatory signs

Service Levels

Defects are inspected and generally prioritised according to the level of risk and extent of damage. Most repairs are carried out within six weeks. Because we use an external supplier for the manufacture and supply of new signage this can, in certain circumstances, take longer. We do, however, closely monitor all outstanding maintenance and repair work to ensure it is expedited as quickly as possible.

How to Report a Problem

You can report a problem to us in a number of ways:

You can report a problem to us in a number of ways:

• Use our online reporting facility. To use this, please follow the link to Problem Reporting – Car Park Signage

• By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.

• In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.