The Government provides support for people on low incomes to help them pay their rent and Council Tax. To claim Housing Benefit and Council Tax Benefit you will need to fill in a Benefit application form and provide evidence to support your claim.

How To Find Out How Much Housing Benefit and Council Tax Benefit You Could Be Entitled To

To find out how much Housing Benefit and Council Tax Benefit you may be entitled to, please visit our Benefit Calculator.

Where to find more information about Housing Benefit and Council Tax Benefit

If you would like more information about issues relating to Housing Benefit and Council Tax Benefit, please visit The National Benefit Leaflet website (www.benefit-leaflets.org), where the following leaflets are available:

Help with rent and Council Tax for pensioners
Help with rent and Council Tax for people of working age
A guide for students
A guide to Local Housing Allowance
A guide to Local Housing Allowance for Landlords and Agents
Information for Landlords and Agents
Can you backdate my Housing Benefit and Council Tax Benefit?
What to do if you think the decision about your Benefit is wrong
A guide to Discretionary Housing Payments
A guide to Overpayments and Debt
A guide to fraud and how we can prevent it

This website also produces the above leaflets in the following languages:

• Arabic
• Bengali
• Chinese
• Gujarati
• Polish
• Portuguese
• Punjabi
• Somali
• Urdu
• Vietnamese
• Welsh

Alternatively, you can contact us in the following ways:

By Telephone

Benefit Helpline number:  0345 302 2316

Please note that local call rates should apply to this number, although calls from mobiles may be charged at a higher rate.

By Fax

Fax number: 01793 464344

Write to Us

Write to us at the following address:

The Benefits Service
Swindon Borough Council
Admail 4144
Swindon
Wiltshire
SN3 5ZR

Visit our Offices at

Swindon Direct
Wat Tyler House
Beckhampton Street
Swindon
SN1 2JH

How To Make a Complaint, Compliment or Comment About the Benefits Service

For further information about making a complaint or giving other comments, please see Customer Complaints, Compliments and Comments.