Swindon Borough Council

Main switchboard 01793 445500

Housing

Neighbourhood Housing Officer (group number) 01793 445503

Credit and debit card rent payments
01793 464421
01793 464422
01793 465387

Right to Buy
01793 464413
01793 464414
01793 464286

Lettings Section 01793 445503

Homeline 01793 464430

Housing Needs Team
01793 445503

Homeless Section 01793 445503

Outside office hours 01793 466451

Direct Debit/Standing Order Clerk 01793 464455

Tenants’ Participation Team
01793 463673
01793 463677

Out-of-hours emergency repairs 01793 695851

Environmental Health

Pest control 01793 466071

Dog warden 01793 466068

Noise nuisance 01793 466068

Out-of-hours service 01793 466453

Minor welfare adaptations 01793 464459

Council tenants’ contents insurance 01793 464460

Swindon Services

Call centre for:

• removing bulky waste, fly-tipping and abandoned vehicles
  01793 445501

Housing Benefit and Council Tax

Housing Benefit and Council Tax 0845 850 0962

Social services

North West Community Team 01793 489530

North East Community Team 01793 602800

Central West Community Team 01793 463333

Old Town and Wroughton Community Team 01793 463579

Child Health Team 01793 466802

Service providers

To check electricity supplier 0870 905 0806

To check gas supplier 0870 608 1524

Thames Water 0845 920 0888

Television licence centre 0870 524 6246

Warm Front Scheme 0800 952 0600

Help and advice

Top Drawer Furniture Project 01793 536613

Community Mediation Service 01793 484383

Domestic violence

Wiltshire Constabulary Domestic Violence Unit 01793 507801

Wiltshire and Swindon Domestic Violence Intervention Partnership 01225 709493

Swindon Domestic Violence Forum
01793 466132
01793 466506

Swindon Women’s Refuge 01793 536447

Wiltshire Police (Swindon) 08454 087000

Advice agencies in Swindon

Wiltshire Law Centre
Temple House, Temple Street
Visit or phone: Monday to Friday 9.30am to 1pm
01793 486926

Swindon and District Citizens Advice Bureau
1 Faringdon Road
Phone: Monday to Friday 10am to 4pm
Drop in: Monday,Tuesday,Thursday, Friday: 10am to 12.30pm and 1.30pm to 3pm
0845 050 5155

Pinehurst People Centre: Thursday 3pm to 7pm
Civic Offices: Wednesday 10am to 12 noon
Debt Line: Monday 1pm to 3pm, Wednesday 2pm to 4pm and Friday 10am to 12 noon

Age Concern Swindon
1 Milton Road
Phone: Monday to Friday: 10am to 4pm
01793 692166

Swindon Racial Equality Council
1 Faringdon Road
Monday to Friday: 9am to 1pm and 2pm to 5pm
01793 528545

Millen Advice Point
Broadgreen Centre, Salisbury Street
Women only: Wednesday: 10am to 12 noon
Mixed: Wednesday: 12 noon to 3pm and Friday: 10am to 1pm
01793 480606

Parks Advice Point
70 Cavendish Square
Tuesday, Thursday and Friday: 9.30am to 12.30pm
Monday and Wednesday 9.30am to 1.30pm
01793 487934

Stratton Advice Point
Upper Stratton Library, Beechcroft Road
Thursday: 10am to 12 noon
01793 823472

West Swindon Advice Point
15 Gainsborough Way
Freshbrook
Monday and Wednesday 10am to 12 noon
01793 871303
01793 873543

Shelter
Telephone advice Tuesday: 1pm to 4pm 0117 924 8367
Monday: 10am to 1pm 0117 924 1500
Thursday: 1pm to 4pm 0117 924 1500

Thring Townsend Lee and Pembertons
Bewley House
Marsh Field Road
Swindon
SN15 1JW.
Monday to Friday 9am to 5.30pm
01249 444422

Swindon Advocacy Service
A volunteer advocacy service for adults with learning difficulties, who will represent your wishes and stand by you to defend your rights on housing and other personal issues.
01793 465640
01793 465182

Safer Swindon Shop
38 Havelock Street
Monday to Friday: 10am to 3.30pm
Provides advice about community safety and crime prevention.
01793 525114

Swindon Borough Council
Housing advice.
01793 445503

Swindon Drug Link
Advice and information, support, counselling, treatment and needle exchange.
01793 610133

Benefits Advice
General enquiries about benefits.
020 7712 2171

Freedom Information Number 01793 464461

Tenant's Handbook Publication number: 2488/05