Payment can be made by any of the following means:

Direct Debit via a Bank or Building Society

Direct Debit is Swindon Borough Council's preferred method of payment. Direct Debit is an automated method of paying your bills. Swindon Borough Council will arrange for your bank or building society to transfer your payments directly to Swindon Borough Council.

Why change to Direct Debit?

There are a number of good reasons to use the Direct Debit payment method:

• It gives you the choice of when you want to pay ie: the 1st, 5th, 15th, 21st or 27th of each month
• It's a more convenient way to pay
• It helps you budget for the future
• It saves you money on postage and stationery
• It avoids travelling expenses and queuing
• You do not have to complete a new form every year, unless you change bank or building society or move house
• You will be notified at least ten working days before an amount is debited
• You can cancel a Direct Debit at any time
• All payments are governed by the Direct Debit guarantee

The Direct Debit Guarantee

The Direct Debit Guarantee is offered by all banks and building societies that take part in the Direct Debit scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society. The key points to remember are:

• If the amounts to be paid or the payment dates change, Swindon Borough Council will notify you at least ten working days in advance of your account being debited or as otherwise agreed.
• If an error is made by Swindon Borough Council or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.
• You can cancel a Direct Debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.

If you currently pay by any other method and wish to change to Direct Debit, you must complete a Direct Debit instruction and return it to Swindon Borough Council's Council Tax Section.

Pay Online

You can pay online using a secure payments facility. To make a payment on line, please visit the Council Tax - Online Payments page.

By Post

Please send your payment, with the appropriate slip from the payment vouchers sheet, to:

Revenues and Benefits
Resources
Swindon Borough Council
Civic Offices
Swindon
SN1 2JH

Please write your account number on the reverse of your cheque. Cheques should be made payable to ‘Swindon Borough Council’. (Please do not send cash through the post.) Receipts will only be issued if requested.

At a Post Office

Post Office payments can only be made by cash and only with a Council Tax Post Office Payment Card. If you do not have a Payment Card and require one to pay at the Post Office please contact us.

In Person

Payment can be made in person Monday to Friday 9.00am-4.30pm at the Cashiers Office

Customer Services
Swindon Borough Council
Wat Tyler House
Corner of Princes Street and Beckhampton Street
Swindon

Online Council Tax Payment

You can now pay your Council Tax using Swindon Borough Council's secure Online Payments system. For further information, and to make an online payment, please follow the Pay Council Tax Online link to the right of this page.