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Visiting Swindon
General Enquiries:
Swindon Borough Council
Civic Offices
Euclid Street
Swindon
SN1 2JH

Tel: 01793 463000

Minicom: 01793 436659

E-mail: customerservices
@swindon.gov.uk


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Council and Democracy

Benefits Queue System

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You will be able to pre-book an appointment so you don't have to sit and wait.

Swindon Direct, passionate about serviceEither call 08458 500962 and follow the options or come in to Wat Tyler House.

  1. If you choose to come into Wat Tyler House see our Floor Walker when you arrive, if they can't help you.
  2. See our Receptionist, they will ask you some questions and then book you a convenient time and day.
  3. Come back 5 minutes before your appointment time and let out Floor Walker know you have arrived.
  4. Get seen by an Advisor!
    You will also be able to drop off information only at our "Fast Track Desk".
    Again, see our Floor Walker when you arrive.

Accessibility Guideline Notes

  1. All links to documents and websites open in a new browser window.
  2. A pdf reader is needed to view pdf files. A free Acrobat® reader may be obtained from the Adobe website (www.adobe.co.uk/products/acrobat/
    readstep2.html). For help to convert pdf files into HTML or ASCII text for improved accessibility, visit Adobe® Online Conversion Tools (www.adobe.com/products/acrobat/
    access_onlinetools.html).
  3. For details of accessibility standards and guidance for this website, please visit the Website Accessibility help page.


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