On this page: You can find out how to make an appointment to collect bulky or hazardous waste from outside your property.
Description of Service
We offer a bulky waste collection service from outside of your home. The service is for people who are unable to transport bulky items such as furniture, fridges and freezers to the Household Waste Recycling Centre (HWRC). It also offers a collection service for asbestos and hazardous waste. The bulky waste items must be placed for collection at the nearest point on your property to the Highway on the day of your appointment.
We will collect any item that is too large to fit in a wheelie bin, yet can be lifted by two people. Anything larger will require a specific assessment by the service provider.
The collection service is chargeable as follows.
Fridges/Freezer Collections (or three other items)
| Swindon Card Concession 2 |
£8.25 |
| Full Price (No Card) |
£26.50 |
Asbestos
Asbestos can be collected, but the cost of collection will depend on individual circumstances.
Asbestos must be wrapped in two layers of clear heavy duty polythene sheeting and sealed with tape. Each wrapped section must be able to be lifted by one person.
Residents may bring properly sealed asbestos waste to the Household Waste Recycling Centre.
| Asbestos up to a maximum of 5 sacks or sheets per collection |
£31.00 |
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| Additional items/sacks |
£6.30 |
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Other Hazardous Waste
This can be collected, but the cost of collection will be charged depending on individual circumstances.
Service Levels
We will make an appointment to collect your bulky waste. We aim to provide you with a collection date within 10 working days of your request.
We aim to make all appointed collections on the specified day. Any missed appointments should be collected within two working days.
We will not collect any bulky waste items that have not been placed for collection at the nearest point of your property to the highway or any asbestos that has not been wrapped in line with the guidance notes above.
Request a Service or Report a Problem
You can do this in a number of ways:
By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the
Swindon Direct web page.
In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the
Swindon Direct web page.