Clinical Waste

Description of Service

We provide a separate collection service for hazardous clinical wastes from households in Swindon.

Hazardous clinical wastes should not be disposed of in your wheelie bin or blue sack. This includes infectious materials, but does not include non-infectious materials such as colostomy bags from otherwise healthy persons.

Requests for a clinical waste collection are usually made via your doctor or other medical practitioner. You can, however, request a clinical waste collection via the number below. If you contact us to arrange this, we will arrange for one of our team to visit your home to undertake an assessment. If on completion of an assessment you are deemed as needing a clinical waste collection you will be issued with yellow sacks or a bin for disposing of the waste.

All clinical waste sacks are collected on a Wednesday separate from the rest of your household waste.

Service Levels

We aim to contact you with 10 working days to arrange a visit for a clinical waste collection assessment.

We will collect any missed collections of clinical waste within 2 working days.

Request a Service or Report a Problem

You can do this in a number of ways:

• Use our online problem reporting facility to
  Request a Clinical Waste Collection Assessment, or
  Notify us of a missed clinical waste collection.

• By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.

• In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.