Dog Bins

Description of Service

Dog faeces are a potential hazard to health and dog owners are required to dispose of their dog’s faeces in an appropriate manner. This is a legal requirement imposed by the ‘Dogs (Fouling of Land) Act, 1996’. See also: Dog Fouling.

To facilitate this Swindon Borough Council provides bins for dog owners to be able to dispose of their dog’s faeces. These are provided in strategic positions around the Borough of Swindon in locations likely to be convenient for dog owners to use.

While we empty all dog bins on a scheduled regular basis, occasionally a bin will require become full before the normal emptying/collection time. If, therefore, you notice a dog bin that is full or overflowing, please report it to us.

Similarly, if you notice a dog bin has been damaged, or to request a bin in a new location, please contact us.

Service Levels

Bag collection and replacement is provided on a regular, scheduled basis. The frequency of collection varies between locations but is based on our experience of usage for individual dog bins. We will normally respond to reports of full bins within two days.

Repair or replacement of bins will depend on the nature/extent of damage and whether new components are needed from the manufacturers. For this reason it is not possible to be specific about the time it will take. Nevertheless, because of the implications to health, we aim to complete all work at the earliest possible time.

Report a Problem

You can report a problem to us in a number of ways:

• To notify us of an overflowing or damaged dog bin or to request a bin in a new location, you can use our online reporting facility. To use this, please follow the link to Report – Dog Bins.

• By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.

• In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.